FAQ's

FAQs

 

What is The Rich Girls Museum?

We are an interactive experience in which you can come take semi-professional or professional pictures with your friends using your phone or own camera.

 

Can I bring my own camera?

Yes! Whether you choose to use the camera on your phone or if you are a step ahead and have a professional grade camera, all are welcome! Just make sure you only bring a camera ONLY no extra equipment.

 

Can I bring a change of clothes?

It’s encouraged! With multiple rooms, sometimes that calls for multiple outfits. We have a two restrooms so you will be able to change.

 

Do I need to bring someone to take my photo?

Having your own photographer is great, but if you don’t have one, no problem. We are here to help you take photos with your phone or camera. Our attendants can also come take group shots upon request as well.

 

Do I need to buy tickets ahead of time?

We are not accepting walk-ins. You will need to book your trip with us ahead of time by booking an appointment online.

 

How long can I be there?

During our open-to-the-public hours, admission gets you in. We’re designed to be a 60 minute to experience all of our rooms.

 

When do I arrive? Is there a time limit?

Example: if your reservation shows 4pm-5pm it means that you would need to arrive at 4pm for your hour slot.

 

What's your cancellation policy?

All tickets are non-refundable. However, you can reschedule 48 hours in advance for a different date/time at no charge

 

What age group is the selfie room good for?

All ages are welcome to The Rich Girls Museum! Anyone under the age of 15 should be accompanied by an adult.

 

What are the hours?

We are open Thursday & Friday 11am-11pm and Saturday & Sunday 10am-11pm. We also have reservation only hours during regular business hours.

 

Can I reserve the space?

We have reservation only hours in which you can book the space to yourself Monday - Tuesday ($400 per hour and $400 deposit , contact us – Customer@therichgirlsmuseum.com)

 

Does my photographer have to pay?

Yes, anyone that is entering the museum must purchase a ticket online. 3 & under are free but you still have to reserve a spot online Due to COVID.

 

Are food and beverages allowed?

Please finish all food and drinks before entering the museum

 

COVID 19

We understand the severity of the virus, therefore we are implementing extra precautions to ensure the well being of all our guests and staff.

We are kindly asking all our guests to put on your masks before entering.

We are limiting the total amount of people present at every time slot and asking guests to respect each other’s boundaries. Please, arrive on time for your visit to ensure specific gathering limitations.

As soon as you come in, please proceed to sanitize your hands.

If you have any cold symptoms, please reschedule your visit.

We have touchless payment solutions for applicable credit cards and Apple Pay available.

We are taking this pandemic seriously and want to ensure that we can safely provide services.

Therefore, we are using EPA grade sanitizers to clean all the surfaces at the museum.

Also, we will be wearing masks at all times and gloves whenever possible. We will continue practicing good hygiene. Sanitizers are available at the reception.

Thank you for your understanding, support and loyalty